Shipping
Orders are shipped within 3-5 business days of placing an order. You will receive an email once your order is dispatched containing your tracking information.
All orders are sent with registered post with An Post, Ireland’s local postal service. Or for UK orders via Royal Mail registered post. All items have a tracking number and will be delivered by your local postal service and costs €6 in Ireland and UK and €15 for the rest of the world.
Please email me on jweberimage@gmail.com should you wish to avail of an express service at an extra charg
Delivery times
Ireland/UK 2-4 working days.
Europe 5-7 working days
Rest of World -7-20 working days
Delivery times are estimates and subject to local postal delays.
Customers are responsible for all custom and duty charges, if relevant please consult your government website for further information.
Returns
I am happy to accept your return once I am advised within 14 days of receipt. Returns are only valid when I am notified in advance and the item is returned to me within 28 days. Please email me at jweberimage@gmail.com to advise of return. Items must be returned in their original packaging and in perfect condition. Returns will be credited once received and returns policy adhered to.
Unsuccessful delivery
If your order is returned to me due to incorrect address or you were not home to accept a delivery, redelivery will take place following payment of new delivery costs or a refund will be given.
Lost/Damaged items
If your piece gets lost or damaged in transit, we will offer a replacement or full refund. An item is considered lost if there is no record of it after 28 days and it is confirmed missing by the postal carrier.
Cancellations
If you wish to cancel your order, please respond to your confirmation email requesting cancelation or email me at jweberimage@gmail.com quoting your order number. If your order has not dispatched I will cancel your order and issue a refund. If your item has dispatched it will then fall under our returns policy.
What to Include in the Shipping Policy
Generally speaking, a Shipping Policy often addresses these types of issues: the timeframe for processing orders; the shipping costs; different domestic and international shipping solutions; potential service interruptions; and much much more.